Martech

Data deletion

How to delete your data

  1. Open Facebook → Settings and privacy → Settings
  2. Go to Business integrations
  3. Find the app and click Remove

Facebook sends us the request automatically. We schedule deletion of everything associated with your account and issue a confirmation code, which you can use to check the status on this page.

What exactly is deleted

Deletion is not instant

Data is deleted after 14 days from the request. Collection and sessions stop right away, but the data itself waits. The delay exists because Instagram history cannot be restored: Meta does not hold past values, and one accidental click would wipe out months of observation for good.

Changed your mind? Just sign in with Facebook again before the deadline; the deletion cancels itself, with nothing else to do.

Check the status of a request

If you have a confirmation code from Meta, enter it here.

Revoke access without deleting

If you only want to stop collection while keeping what has accumulated, switch the accounts off monitoring in the dashboard. Existing data stays; nothing new is added.